Updated August 1, 2025

This Privacy Policy governs how pfeilerassociates.com (“we,” “our,” “us”) collects, uses, shares and protects your personal information, in compliance with the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR) (if applicable) and global privacy standards.

Information We Collect

We collect the following categories of information:

  1. Personal Identifiable Information (PII): Name, email address, phone number
  2. Usage Data: IP address, browser type, device information, geolocation (if enabled) and site behavior analytics.
  3. Cookies & Tracking: Session identifiers, functional cookies, analytics tools and targeted advertising pixels (only with consent).
  4. Device and usage data from your interactions with our site, subject to your consent where required.
  5. We do not seek health data, government IDs, or data about children. If you send those by mistake, we delete them.

Sources

You provide information through forms, calls and email. We receive limited analytics from service providers.

How We Use Your Information

We use collected data to:

  • Provide requested products/services
  • Personalize website experiences
  • Send relevant communications (with consent)
  • Ensure compliance with legal obligations and fraud prevention

We do not sell personal information.

Data Retention Policy

We retain data only as long as necessary:

  • Marketing lists: Deleted upon opt-out or after inactivity (2 years).
  • After expiration, data is anonymized or securely deleted.

Cookies and similar technologies

Essential cookies run to make the site work. Analytics and marketing cookies load only after consent in the EEA and the UK. You can withdraw consent at any time using Cookie Settings. We honor Global Privacy Control signals. We do not use session replay. We do not record payment fields.

Selling or sharing data for targeted ads

We do not sell personal information. We do not share personal information for cross context behavioral advertising. If our practices change, we will update this policy, display Your Privacy Choices, and honor opt out requests and GPC.

How we share information

Service providers for hosting, security, email, analytics, and customer support. They act on our instructions and do not use data for their own purposes.

Legal reasons when required by law or to protect rights. Business transfers during a merger, acquisition or similar event. We will take steps to protect your information and provide notice.

Your Rights

Under CCPA/CPRA (USA Residents):

  • Right to Know: Request disclosure of what data we collect, use and share
  • Right to Delete: Request deletion of your personal data
  • Right to Correct: Request correction of inaccurate data
  • Right to Opt-Out of Sale/Sharing: Use our “Do Not Sell/Share” link to stop data transfers for targeted ads
  • Right to Non-Discrimination: You will not be penalized for exercising these rights

Under GDPR (EU Residents):

  • Access and Portability: Request a copy of your data
  • Rectification and Erasure: Request corrections or deletion
  • Restriction of Processing: Limit data use under certain conditions
  • Withdrawal of Consent: Opt out of non-essential processing at any time

Requests must be verified (identity checks apply) and fulfilled within 45 days (CPRA) or 30 days (GDPR). Appeals process available if denied

How to submit a request

Email cynthia.rodriguez@psomas.com. Tell us the request type and the email you used with us. We verify your identity before we complete a request. We confirm by email and include a ticket ID. We keep a record of requests we complete.

Email communications

Marketing emails include an unsubscribe link and our physical address. We honor opt outs within 10 business days. We track opens and clicks where law allows and after consent where required.

Security

We use TLS for traffic, a web firewall, access controls, least privilege, logging, updates to core and plugins, HSTS, and Content Security Policy on payment start pages. No system is perfect. We work to reduce risk. If a breach affects your personal information, we follow applicable laws. For GDPR we notify the regulator where required, and affected users when risk is high.

Children

We do not target this site to children under 13. If a child provided personal information, contact us and we will delete it.

Links

Our site links to other sites. Their policies apply to those sites.

HIPAA Statement

We are not a HIPAA-covered entity. Any incidental health-related data collected is solely for informational or service purposes, not medical care or treatment.

Changes to this Statement

pfeilerassociates.com reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact for Privacy Requests

  • Email: cynthia.rodriguez@psomas.com
  • Phone: 714-481-8080